Returns policy

We want you to be completely satisfied with your purchase. In the unlikely event one of our products does not meet your expectations, you may return the product. Products must be in their original condition, and returned within 48 hours from the date and time of purchase, for a full refund of the purchase price. Please email us via our contact us page and include your invoice/order number and we will send you instructions on how to return the item.

Please note: It can take up to 10 working days from the time your return is received to process your refund. Only products purchased online from the Natural Living South Africa website will be accepted for return. If you have purchased a Natural Living product from another online store or retailer, please contact them directly.